THIS ARTICLE INCLUDES THE FOLLOWING:
Quotas
Changing Your Username
Changing your Password
Viewing Your Address
You can manage some information related to your account on the My Account page.
When you click My Account from any page in the Subscriber Portal, the My Accounts page appears.
From this page, you can:
View a list of how much of the allotted server space you have used for pictures, videos, and SMS messages.
Change your username and password
View the address and time zone listed for the premise.
Viewing Your Quotas
When you click the Quotas tab, the My Account page displays information about how much of the allotted server space you are using for saved pictures, videos, and SMS messages. Your system currently supports 5 videos per day, 50 images per day, and 20 texts.
Note: You cannot change any information on this tab. Click HERE to see how to manage your quotas.
Changing Your Username
When you click the User Manager tab, the My Account page displays your current username.
You can change your username by entering a new username in the New Username field and then entering it again in the Confirm New Username field. Then click Change Username. The next time you sign in to the Subscriber Portal, enter the new username. The username may contain numbers, English uppercase and lowercase letters, as well as the following non-English characters:
Ä, ä, É, é, Ö, ö, Ü, ü, ß, À, à, Â, â, Æ, æ, Ç, ç, È, è, Ê, ê, Ë, ë, Î, î, Ï, ï, Ô, ô, OE, oe, Ù, ù, Û, û, Í, í, Ò, ò, Ó, ó, Ú,
ú, Ñ, ñ, ¿, ¡
The following special characters are also supported:
! . # $ % ‘ * + – ? ^ _ ` { | } ~
Spaces cannot be used in a username.
Usernames are not case-sensitive.
Changing your Password
When you click the Password Manager tab, the My Account page allows you to change your password.
You can change your password by entering your current password in the Old Password field. Then enter a new password in the New Password field, and enter it again in the Verify field. Then click Change Password. The next time you sign in to the Subscriber Portal, use the new password.
Passwords may contain any character and are case-sensitive.
Viewing Your Address
When you click the Address tab, the My Account page displays the address associated with your account.
Note: You cannot use the Subscriber Portal to change the address or time zone of the premises where the system is installed.