THIS ARTICLE INCLUDES THE FOLLOWING: Managing Lights Managing Thermostats Managing Sensors Managing Door Locks Managing Lights The Subscriber Portal lets you remotely monitor and control up to 30 light devices. The current state of your light settings is displayed on the Main page. % shows the current dimming percentage of…
Mobile App
The Touchstone Mobile app is available in the IOS and Android app stores. Once you’ve downloaded the mobile app, using it is a breeze. Follow the basic steps below to control your home from anywhere. Once you log into the mobile app, the Home Screen greets you with the current…
Managing Your Account
THIS ARTICLE INCLUDES THE FOLLOWING: Quotas Changing Your Username Changing your Password Viewing Your Address You can manage some information related to your account on the My Account page. When you click My Account from any page in the Subscriber Portal, the My Accounts page appears. From this page, you can:…
Viewing History
History Reports can be viewed in many different ways. All History: List all recent events. Results can be filtered. Mode Changes: Lists the instances when someone changed the mode. Trouble Events: A trouble event indicates that something is wrong with the Touchstone system. Possible problems include connectivity issues, low battery levels…
Viewing and Capturing Live Video and Images
This Article Includes the following: Viewing Live Video Viewing Captured Video and Images Managing Captured Video and Images Viewing Live Video Select “View Live Cameras” from the camera section on the main page of the Subscriber Portal. One of the cameras is displayed as live video. The other camera…
Subscriber Portal – Main Page
The Subscriber Portal is the control center for your system. This portal is where you will configure your rules and modes, as well as check system notifications and view saved videos and images. The main page is broken into the following parts: Toolbar: This is the main navigation for the…
Subscriber Portal – Log In Screen
Your Subscriber Portal supports the following browsers. Windows Vista: Internet Explorer 8 and 9, Firefox 16+, Chrome 23+ Windows 7: Internet Explorer 8 and 9, Firefox 16+, Chrome 23+ MAC OS 10.5.1 and 10.6: Firefox 16+, Chrome 23+, Safari 6 NOTE: IF YOU HAVE A POP UP BLOCKER ENABLED FOR…