This Article Includes the following: Viewing Live Video Viewing Captured Video and Images Managing Captured Video and Images Viewing Live Video Select “View Live Cameras” from the camera section on the main page of the Subscriber Portal. One of the cameras is displayed as live video. The other camera…
Deleting/Modifying a Camera
When you delete a camera, Touchstone disables any rules that reference the camera. Snapshots and video files are not deleted. To delete a camera, click on SETTINGS in the toolbar to display the settings page. Click the cameras icon to display camera settings. Click the icon next to the…
Adding a Camera
You can add cameras when you activate Touchstone, or at a later time. If you want to add a camera that was not included with the original Touchstone package, make sure your service provider supports it. To add a camera, click SETTINGS on the toolbar. Click Cameras to display the camera…
Deleting/Modifying a Sensor
When you delete a sensor, Touchstone disables any rules that reference the sensor. To delete a sensor, click SETTINGS on the toolbar to display the settings page. Click the type of sensor that you would like to delete to display the sensor’s settings page. Click the icon next to the…
Adding a Sensor
Sensors can be added to your system during activation, or at a later time. If you want to add a sensor that was not included with the original Touchstone package, make sure your service provider supports it. Note: If you are attempting to pair a sensor that has been previously deleted…
Managing Sensors
Your Touchstone system supports the following sensors. Click HERE to view the activation page where you can view guides for individual devices. Door/Window Sensors Motion Sensors Carbon Monoxide Sensors(CO) Water/Flood Sensors The main page of the Subscriber Portal displays the status of all your sensors: If the sensor icon is…
Subscriber Portal – Main Page
The Subscriber Portal is the control center for your system. This portal is where you will configure your rules and modes, as well as check system notifications and view saved videos and images. The main page is broken into the following parts: Toolbar: This is the main navigation for the…
Subscriber Portal – Log In Screen
Your Subscriber Portal supports the following browsers. Windows Vista: Internet Explorer 8 and 9, Firefox 16+, Chrome 23+ Windows 7: Internet Explorer 8 and 9, Firefox 16+, Chrome 23+ MAC OS 10.5.1 and 10.6: Firefox 16+, Chrome 23+, Safari 6 NOTE: IF YOU HAVE A POP UP BLOCKER ENABLED FOR…
Managing Your Hub – LEDs
The LEDs on the HUB give you an at a glance overview of what’s happening with your system at that time. They also provide critical troubleshooting information. Familiarizing yourself with the LEDs will allow you to identify potential issues with your system quicker. POWER Off – No…